Abstract

Across the fifty states and the nation, many organizations have implemented a variety of programs to reduce the access-to-justice gap. The result is a widely varying patchwork of capabilities that provide different services and solutions in very different amounts that do not necessarily or even usually align with the problems that the target populations face. This paper proposes more of an “engineering” approach by introducing an analytical tool for organizations working on closing the access gap to estimate the potential impact of proposed solutions.

The tool can be used to: 1) assess the magnitude of an access problem that could be solved by a specific capability; 2) identify strategic planning about hurdles and barriers that must be surmounted or reduced to achieve program objectives; and 3) prioritize the tasks that must be performed and the capabilities that must be implemented to close the targeted gaps. The sub-equations in the tool can also be used to systematically think through steps to be taken for successful implementation.

This abstract has been taken from the authors' introduction to the report.

Document Type

Report

Publication Date

2020

Publication Information

National Center for State Courts (2020)

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