22 Negotiation Journal 209-225 (2006)
Ryan, Erin, "Building the Emotionally Learned Negotiator" (2006). Faculty Publications. 1130.
Reviewing Roger Fisher and Daniel Shapiro's Beyond Reason: Using Emotions as You Negotiate (2005), Peter D. Ladd's Mediation, Conciliation and Emotion: A Practitioner’s Guide for Understanding Emotions in Dispute Resolution (2005), and Lacey T. Smith's Get It! Street-Smart Negotiation at Work: How Emotions Get You What You Want (2005).